1. Please contact us within 7 days after you received the product whether you want to refund or exchange the items, we will do the best to satisfy you.
2. If you are not satisfaction with the item because of the quality, please send us pictures,.Once confirmed, ,please send the bag back to us,provide the tracking No. After received it we will return you the money. Every bag would be inspected for many times during production and before packing,to make sure that all the products we make are qualified.
3. If you want to exchange other models, please return the items with the original packaging and situation. Once we received the bag, we will arrange to send you the new model.
4. If you simple not like the bag, please send it back to us, We will return your money after received the bag.
5. All above situations, please note your ID when shipping and providing us the tracking No. Thank you for your cooperation!
Established in 2012, Guangzhou Yakai Business Co., Ltd. is located in Shiling Town, Huadu District, Guangzhou, China's backpack capital, with convenient transportation. For nearly 10 years, our factory has occupied about 8000 square meters. Now we have more than 50 employees.
Including 20 R&D technicians, it has a number of innovative patents. Our business is expanding in more than 105 countries and regions.
The major markets are Asia, the Middle East, Africa, South America and other countries. We also strictly examine every process, including material procurement, production, packaging and transportation, to ensure the best quality of all products.
Our company has brought together a group of high-quality professionals, through a full range of market research, to fully understand the needs of users. In 2017, we launched our brand EURCOOL globally.