1. We accept Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney, and bank transfers. All major credit cards are accepted through a secure payment processor ESCROW.
2. If you like the item you choose to buy, please make payment after your decision, so we can send the item to you as soon as possible for you to have it quickly.
1. WORLDWIDE SHIPPING. (Except for some countries and APO/FPO)
2. To make every customer receive his/her item satisfactorily, avoiding any unnecessary loss, we appreciate that you write the correct and detailed address for safe and quick delivery.
3. Please choose a shipping method when you place an order. The shipping fee, if it is not covered by us, will be included in the total payment.
4. The item will be dispatched by the selected shipping method as soon as we finish checking the product for good quality. Please be patient with it.
5. The delivery time of all the international shipments, especially during public holidays, may vary, and it is largely dependent on the carrier. So we can not guarantee it. However, we will do our best to send the item at the earliest time.
6. If you have not received your item within 30 days of payment, please contact us. We will track it timely and get it to you as soon as possible with a reply. Customer satisfaction is our first goal.
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. And we will inform you soon if there is no stock at any warehouse.
About Sizes and Colors
1. As illustrated above, we are using Asian sizes, two sizes smaller than that of America and Europe. Please refer to the detailed size information for choosing the right size. If you need help deciding your proper size, please do not hesitate to contact us.
2. color differences may be caused by other factors such as color reflection in the monitor, lighting, background, etc. Please kindly understand. However, if you believe the item received is of the wrong color, please contact us first to see whether a return or refund is possible.
1. Please ensure that the item to be returned is in perfect condition and in original packaging.
2. If your item has a quality issue or is mistakenly sent by us, you can ask for a return within 15 days from the date you receive the item by sending us photos of it for our reference. The shipping fee, in this case, will be covered by us. However, if the item is wrong in size or color because of the customer's mistake; or does not meet the customer's imagination, the shipping fee will be covered by the customer instead of us.
3. You need to provide us with the shipping tracking number, specific reason for the return, and the po#.
We maintain high standards of excellence and strive for 100% customer satisfaction. Please give us five-star feedback because it is essential to us and constantly encourages us to provide better service in the long run. However, don't hesitate to contact us beforehand if you will give us any neutral or negative feedback. We firmly believe any problem concerning the item can be well solved through active and sincere communications and endeavored action to achieve your absolute satisfaction.
1. All consumer messages will be replied to within one business day. If you have not received any reply within the given time, you can re-send it, and we are ready to rely on our utmost.
2. The selling is diversified in our store. We do provide not only retailing but also wholesale and customizing. The more you buy, the more discount you will enjoy.
3. We keep every customer's contact information confidential and will never tell that to a third party.
4. We have our factory, which supports us to have business cooperation with interested parties. Please feel free to contact us for detailed information.